FAQs

Do you offer guarantee for the products?

Yes, the guarantee for our products is 1 year.

How do you ship the goods and how long does it take to arrive?

Samples & small orders are delivered by DHL, UPS, FedEx or similar couriers (5–7 working days). For bulk orders, sea freight is recommended, taking around 35-45 days. Air freight is also available upon request.

What are your payment terms?

30% deposit before production, and the balance paid before shipment from our factory.

What about the lead time?

Stock items: 3-7 working days. Bulk order: 15-25 days. OEM order: 25-35 days.

Do you have any MOQ limit for order?

100pcs for neutral order, 1000pcs for OEM order.

Can I have a sample order?

Yes, sample order is acceptable to test the quality (mixed samples included).